Privacy Policy
Your trust matters. This policy explains what data we collect, why we collect it, and the choices you have.
Information we collect
We collect account details you provide (name, email, company), usage data such as API requests and token counts, and technical information like IP address and device type needed to operate the service.
How we use your data
We use your data to provide and improve the inference platform, process billing, prevent abuse, and communicate important product and security updates. We never sell your personal data.
Inference data handling
Prompts and completions sent to our APIs are processed only to serve your request. On Enterprise and Sovereign plans, data can be kept fully within your region or on-premises and is never used to train shared models.
Data retention
We retain account and billing records for as long as your account is active and as required by law. You can request deletion of your personal data at any time.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, export, or delete your personal data. Contact privacy@zerafort.com to exercise these rights.
Last updated: July 15, 2026. This page is a sample and does not constitute legal advice.