Support

We're here to help you ship faster

Whether you're debugging a request or scaling to millions of tokens per second, our team and resources have you covered.

Documentation

Guides, quickstarts, and API references covering every part of the platform.

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Help Center

Search hundreds of articles and troubleshooting steps for common questions.

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Contact Support

Reach our support engineers directly. Enterprise plans include a dedicated Slack channel.

Email support

Support plans

PlanResponse timeChannelsPrice
CommunityBest effortForum & DiscordFree
Pro< 8 business hoursEmail & chat$49/mo
Enterprise< 1 hour, 24/7Dedicated Slack + on-callCustom

Frequently asked

How do I get an API key?

Create an account, open the developer dashboard, and generate a key under Settings → API Keys.

Which models are supported?

We serve the leading open-source models including Llama, DeepSeek, and gpt-oss, plus custom fine-tunes.

Do you offer on-prem deployment?

Yes. Sovereign and on-prem deployments are available on Enterprise plans with full data governance.